Independent Audit Report
Puzzle
VS
Zero Hash

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
Puzzle
Project Management & Collaboration Software — Limited Consumer Data
Best For Teams wanting organized project management, task tracking, and collabo
Core Fee Pricing varies; likely tiered based on team size and feature
Settlement Real-time task updates; collaboration features; integrations
Visit Puzzle ↗
Zero Hash
Crypto & Stablecoin Infrastructure Provider
Best For Banks, brokerages, fintechs, and financial platforms wanting regulated
Core Fee B2B platform; pricing varies by integration and volume; lice
Settlement Single integration for 100+ digital assets across 200 jurisd
Visit Zero Hash ↗
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Puzzle Zero Hash
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
Puzzle: rated on fees, features, safety & ease of use
3/5
Zero Hash: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Pricing varies; likely tiered based on team size and features; no public pricing immediately available B2B platform; pricing varies by integration and volume; licensed in 51 U.S. jurisdictions, EU, Latin America, Australia, New Zealand, Bermuda
FX / Conversion SpreadMarkup above mid-market exchange rate
Puzzle charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Zero Hash charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
Custom/tiered pricing — Puzzle's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Custom/tiered pricing — Zero Hash's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Puzzle does not primarily offer physical cards — access is digital-first.
Check Puzzle app for current card fees
Zero Hash does not primarily offer physical cards — access is digital-first.
Check Zero Hash app for current card fees
Domestic SettlementLocal bank transfer completion time
Puzzle
Real-time task updates; collaboration features; integrations
VS
Zero Hash
Single integration for 100+ digital assets across 200 jurisd
Both platforms offer comparable settlement speeds.
Cross-Border SpeedInternational corridor settlement time
Puzzle supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Zero Hash supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Puzzle publishes service status updates on its official status page for transparency.
Check Puzzle status page for incident history
Zero Hash is a regulated platform — it maintains high availability standards as part of its regulatory obligations.
Check Zero Hash status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Standard SaaS security; user permissions and access controls; data encryption
✓ Licensed
NYDFS licensed; operates regulated entities in 51 U.S. jurisdictions; manages custody, liquidity, compliance, and settlement; Glassdoor rating 2.9/5 for culture; only 41% of employees recommend
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
Puzzle holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Puzzle
Zero Hash holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Zero Hash
2FA & AuthenticationMulti-factor security implementation
Puzzle supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Zero Hash supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Puzzle employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Zero Hash employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Puzzle
Teams wanting organized project management, task tracking, and collaboration tools
Zero Hash
Banks, brokerages, fintechs, and financial platforms wanting regulated infrastructure to offer crypto, stablecoins, and tokenized assets
Platform ClassificationRegulatory and product category
Project Management & Collaboration Software — Limited Consumer Data Crypto & Stablecoin Infrastructure Provider
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Puzzle withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Zero Hash withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Puzzle supports the currencies and assets listed in its official documentation.
Check Puzzle official site for full currency list
Zero Hash supports the currencies and assets listed in its official documentation.
Check Zero Hash official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Puzzle app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Zero Hash app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Puzzle offers support through its help centre and official contact channels.
Check Puzzle help centre for current support options
Zero Hash offers support through its help centre and official contact channels.
Check Zero Hash help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Puzzle KYC timelines depend on document quality and account type.
Verify current wait times in the Puzzle app
Zero Hash KYC timelines depend on document quality and account type.
Verify current wait times in the Zero Hash app
Overall VerdictWealthBlueprint independent recommendation
IT'S A TIE — both score 3/5 stars.

Choose Puzzle if you need: Teams wanting organized project management, task tracking, and collaboration tools.
Choose Zero Hash if you need: Banks, brokerages, fintechs, and financial platforms wanting regulated infrastructure to offer crypto, stablecoins, and tokenized assets.

➜ Your choice depends on your specific needs
Official WebsiteVisit platform to sign up or verify current fees
Visit Puzzle ↗ Visit Zero Hash ↗
WealthBlueprint Verdict Summary
Puzzle — Best For
Teams wanting organized project management, task tracking, and collaboration tools
✓ Strong in its core category
Zero Hash — Best For
Banks, brokerages, fintechs, and financial platforms wanting regulated infrastructure to offer crypto, stablecoins, and tokenized assets
✓ Strong in its core category

Not sure which is right for you?

Take our 2-minute financial literacy quiz to understand which platforms align with your income profile and goals.

From the WealthBlueprint Library

Further reading our editors recommend:

📖 Depreciation Arbitrage Strategy Explained 📖 Best Stocks for Beginners With Little Money
More Comparisons Worth Reading

The Puzzle vs Zero Hash audit is just the start — here is what else matters.

🔍 Karat vs Wealthfront: Independent Audit 🔍 Karat vs Republic: Independent Audit