Independent Audit Report
Plastiq
VS
Relay

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
TL;DR
Relay wins with 4/5 stars — best for Small businesses wanting unified banking, bill pay, expense tracking, and capita. ⬇ Scroll for full 20-point audit
Best For
Plastiq vs Relay
Small business owners and consumers wanting to pay rent, mor... vs Small businesses wanting unified banking, bill pay, expense ...
Fee Structure
Plastiq vs Relay
2.99% per transaction for credit and debit cards; ACH transf... vs Free business checking; Relay Capital term loans available; ...
Rating
Plastiq vs Relay
3/5 ★ vs 4/5 ★
Plastiq
Credit Card Bill Pay & Business Payables Platform
Best For Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
Core Fee 2.99% per transaction for credit and debit cards; ACH transfers $0.99/payment; check delivery $1.49/payment; no monthly subscription or setup fees
Settlement ACH bank transfers typically 1–3 business days; wire transfers same day; check delivery up to 8 business days; payments sent with your name and account number to recipients
Visit Plastiq ↗
Relay
Small Business Banking & Money Management
Best For Small businesses wanting unified banking, bill pay, expense tracking, and capital access in one platform
Core Fee Free business checking; Relay Capital term loans available; no public pricing for loan products
Settlement Real-time cash flow visibility; fast account opening; on track to 3.2x revenue by end of 2026
Visit Relay ↗
What This Audit Doesn't Cover: Real-time currency fluctuations, promotional offers, region-specific pricing, or temporary fee waivers. Always verify current rates, fees, and features directly with Plastiq and Relay before making any financial decision.
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Plastiq Relay
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
Plastiq: rated on fees, features, safety & ease of use
4/5
Relay: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
2.99% per transaction for credit and debit cards; ACH transfers $0.99/payment; check delivery $1.49/payment; no monthly subscription or setup fees Free business checking; Relay Capital term loans available; no public pricing for loan products
FX / Conversion SpreadMarkup above mid-market exchange rate
Plastiq charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Relay charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
No monthly fees — Plastiq does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
No monthly fees — Relay does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Plastiq offers virtual cards. Check the Plastiq app under card settings for current issuance fees.
Check Plastiq app for current card fees
Relay offers virtual cards. Card issuance is typically included at no extra cost.
Check Relay app for current card fees
Domestic SettlementLocal bank transfer completion time
Plastiq
ACH bank transfers typically 1–3 business days; wire transfe
VS
Relay
Real-time cash flow visibility; fast account opening; on tra
Both platforms offer comparable settlement speeds.
Cross-Border SpeedInternational corridor settlement time
Plastiq supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Relay supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Plastiq publishes service status updates on its official status page for transparency.
Check Plastiq status page for incident history
Relay publishes service status updates on its official status page for transparency.
Check Relay status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
PCI DSS compliant; filed Chapter 11 bankruptcy in May 2023 but continues operating; blocks payments flagged as potential cash advances; SOC-compliant infrastructure
✓ Licensed
Surpassed $1.3B in deposits and 150,000 customers; $50M investment from General Catalyst (May 2026); banking via Thread Bank (FDIC);
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
Plastiq holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Plastiq
FDIC insured — your funds are protected up to applicable limits.
Verify current coverage directly with Relay
2FA & AuthenticationMulti-factor security implementation
Plastiq supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Relay offers multi-factor authentication. Enable 2FA in account security settings. Biometric and PIN options vary by device.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Plastiq employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Relay monitors transactions for anomalies in real time. You can freeze your card instantly from the app.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Plastiq
Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
Relay
Small businesses wanting unified banking, bill pay, expense tracking, and capital access in one platform
Platform ClassificationRegulatory and product category
Credit Card Bill Pay & Business Payables Platform Small Business Banking & Money Management
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Plastiq applies tiered withdrawal limits based on your KYC verification level and business activity.
Log in to see your current limits
Relay applies tiered withdrawal limits based on your KYC verification level and business activity.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Plastiq supports the currencies and assets listed in its official documentation.
Check Plastiq official site for full currency list
Relay supports the currencies and assets listed in its official documentation.
Check Relay official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Plastiq app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Relay is available on both iOS and Android. Rating varies by region.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Plastiq routes support through its official help channels. Priority queue access varies by plan.
Check Plastiq help centre for current support options
Relay offers in-app support and email. Response times may vary by account tier.
Check Relay help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Plastiq business verification may take longer — check the onboarding flow for current timelines.
Verify current wait times in the Plastiq app
Relay typically verifies personal accounts within minutes to 24 hours with a valid ID.
Verify current wait times in the Relay app
Overall VerdictWealthBlueprint independent recommendation
Relay WINS with 4/5 stars vs 3/5.

Why: Relay excels at Small businesses wanting unified banking, bill pay, expense tracking, and capital access in one platform. It also has a simpler fee structure (Free business checking; Relay Capital term loans available; no public pricing for loan products).

✓ Choose Relay if Small businesses wanting unified banking, bill pay, expense tracking, and capital access in one platform
➜ Plastiq is still solid for Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
Official WebsiteVisit platform to sign up or verify current fees
Visit Plastiq ↗ Visit Relay ↗

Choose Plastiq If:

  • You need Small business owners and consumers wanting to pay rent, mor
  • You prefer 2.99% per transaction for credit and deb
  • You value ACH bank transfers typically 1–3 busines

Choose Relay If:

  • You need Small businesses wanting unified banking, bill pay, expense
  • You prefer Free business checking; Relay Capital te
  • You value Real-time cash flow visibility; fast acc
WealthBlueprint Verdict Summary
Plastiq — Best For
Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
✓ Strong in its core category
Relay — Best For
Small businesses wanting unified banking, bill pay, expense tracking, and capital access in one platform
✓ Strong in its core category

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