Independent Audit Report
Pilot
VS
Plastiq

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
Pilot
Bookkeeping & Financial Organization for Businesses
Best For Businesses wanting dedicated bookkeeping services where Pilot maintain
Core Fee Custom subscription pricing; terms of service updated May 20
Settlement Ongoing bookkeeping services throughout the year; year-end a
Visit Pilot ↗
Plastiq
Credit Card Bill Pay & Business Payables Platform
Best For Small business owners and consumers wanting to pay rent, mortgage, inv
Core Fee 2.99% per transaction for credit and debit cards; ACH transf
Settlement ACH bank transfers typically 1–3 business days; wire transfe
Visit Plastiq ↗
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Pilot Plastiq
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
4/5
Pilot: rated on fees, features, safety & ease of use
3/5
Plastiq: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Custom subscription pricing; terms of service updated May 2026; customers subscribing prior to May 1, 2026 have terms effective May 31, 2026 2.99% per transaction for credit and debit cards; ACH transfers $0.99/payment; check delivery $1.49/payment; no monthly subscription or setup fees
FX / Conversion SpreadMarkup above mid-market exchange rate
Pilot charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Plastiq charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
Custom/tiered pricing — Pilot's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
No monthly fees — Plastiq does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Pilot does not primarily offer physical cards — access is digital-first.
Check Pilot app for current card fees
Plastiq offers virtual cards. Check the Plastiq app under card settings for current issuance fees.
Check Plastiq app for current card fees
Domestic SettlementLocal bank transfer completion time
Pilot
Ongoing bookkeeping services throughout the year; year-end a
VS
Plastiq
ACH bank transfers typically 1–3 business days; wire transfe
Both platforms offer comparable settlement speeds.
Cross-Border SpeedInternational corridor settlement time
Pilot supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Plastiq supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Pilot publishes service status updates on its official status page for transparency.
Check Pilot status page for incident history
Plastiq publishes service status updates on its official status page for transparency.
Check Plastiq status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Requires clients to maintain Pilot as sole bookkeeper; modifications by other providers may require re-performance of services; additional fees may apply
✓ Licensed
PCI DSS compliant; filed Chapter 11 bankruptcy in May 2023 but continues operating; blocks payments flagged as potential cash advances; SOC-compliant infrastructure
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
Pilot holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Pilot
Plastiq holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Plastiq
2FA & AuthenticationMulti-factor security implementation
Pilot supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Plastiq supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Pilot employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Plastiq employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Pilot
Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
Plastiq
Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
Platform ClassificationRegulatory and product category
Bookkeeping & Financial Organization for Businesses Credit Card Bill Pay & Business Payables Platform
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Pilot applies tiered withdrawal limits based on your KYC verification level and business activity.
Log in to see your current limits
Plastiq applies tiered withdrawal limits based on your KYC verification level and business activity.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Pilot supports the currencies and assets listed in its official documentation.
Check Pilot official site for full currency list
Plastiq supports the currencies and assets listed in its official documentation.
Check Plastiq official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Pilot app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Plastiq app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Pilot offers support through its help centre and official contact channels.
Check Pilot help centre for current support options
Plastiq routes support through its official help channels. Priority queue access varies by plan.
Check Plastiq help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Pilot business verification may take longer — check the onboarding flow for current timelines.
Verify current wait times in the Pilot app
Plastiq business verification may take longer — check the onboarding flow for current timelines.
Verify current wait times in the Plastiq app
Overall VerdictWealthBlueprint independent recommendation
Pilot WINS with 4/5 stars vs 3/5.

Why: Pilot excels at Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information. It also has a simpler fee structure (Custom subscription pricing; terms of service upda...).

✓ Choose Pilot if Businesses wanting dedicated bookkeeping
➜ Plastiq is still solid for Small business owners and consumers want
Official WebsiteVisit platform to sign up or verify current fees
Visit Pilot ↗ Visit Plastiq ↗
WealthBlueprint Verdict Summary
Pilot — Best For
Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
✓ Strong in its core category
Plastiq — Best For
Small business owners and consumers wanting to pay rent, mortgage, invoices, tuition, and vendor bills via credit card to earn rewards or extend cash flow by 45–55 days
✓ Strong in its core category

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