Independent Audit Report
MoonPay
VS
Pilot

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
TL;DR
Pilot wins with 4/5 stars — best for Businesses wanting dedicated bookkeeping services where Pilot maintains accounti. ⬇ Scroll for full 20-point audit
Best For
MoonPay vs Pilot
Beginners and DeFi users wanting the simplest fiat-to-crypto... vs Businesses wanting dedicated bookkeeping services where Pilo...
Fee Structure
MoonPay vs Pilot
4.5% on credit/debit card purchases; 1%–2% on ACH bank trans... vs Custom subscription pricing; terms of service updated May 20...
Rating
MoonPay vs Pilot
3/5 ★ vs 4/5 ★
MoonPay
Crypto On-Ramp & Off-Ramp Infrastructure
Best For Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
Core Fee 4.5% on credit/debit card purchases; 1%–2% on ACH bank transfers; network gas fees apply separately; MoonPay Balance allows fee-free trades funded by free bank transfers
Settlement Card purchases near-instant; ACH bank transfers 1–5 business days; integrated into 500+ crypto apps and wallets globally; 30M+ users in 180+ countries
Visit MoonPay ↗
Pilot
Bookkeeping & Financial Organization for Businesses
Best For Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
Core Fee Custom subscription pricing; terms of service updated May 2026; customers subscribing prior to May 1, 2026 have terms effective May 31, 2026
Settlement Ongoing bookkeeping services throughout the year; year-end activities for customers active in the quarter following fiscal year-end
Visit Pilot ↗
What This Audit Doesn't Cover: Real-time currency fluctuations, promotional offers, region-specific pricing, or temporary fee waivers. Always verify current rates, fees, and features directly with MoonPay and Pilot before making any financial decision.
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion MoonPay Pilot
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
MoonPay: rated on fees, features, safety & ease of use
4/5
Pilot: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
4.5% on credit/debit card purchases; 1%–2% on ACH bank transfers; network gas fees apply separately; MoonPay Balance allows fee-free trades funded by free bank transfers Custom subscription pricing; terms of service updated May 2026; customers subscribing prior to May 1, 2026 have terms effective May 31, 2026
FX / Conversion SpreadMarkup above mid-market exchange rate
Free transfers but FX conversion fees may apply depending on the corridor.
Always check the live rate in the app
Pilot charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
No monthly fees — MoonPay does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Custom/tiered pricing — Pilot's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
MoonPay does not primarily offer physical cards — access is digital-first.
Check MoonPay app for current card fees
Pilot does not primarily offer physical cards — access is digital-first.
Check Pilot app for current card fees
Domestic SettlementLocal bank transfer completion time
MoonPay
Card purchases near-instant; ACH bank transfers 1–5 business
VS
Pilot
Ongoing bookkeeping services throughout the year; year-end a
✓ MoonPay is faster (instant vs Ongoing bookkeeping services t)
Cross-Border SpeedInternational corridor settlement time
MoonPay supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Pilot supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
MoonPay is a regulated platform — it maintains high availability standards as part of its regulatory obligations.
Check MoonPay status page for incident history
Pilot publishes service status updates on its official status page for transparency.
Check Pilot status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Non-custodial — crypto goes directly to user wallet; KYC/AML compliant; regulated in multiple jurisdictions including FCA (UK) and FinCEN (US); partner paywall removed April 2026
✓ Licensed
Requires clients to maintain Pilot as sole bookkeeper; modifications by other providers may require re-performance of services; additional fees may apply
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
FCA regulated — funds are safeguarded under UK e-money regulations.
Verify current coverage directly with MoonPay
Pilot holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Pilot
2FA & AuthenticationMulti-factor security implementation
MoonPay supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Pilot supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
MoonPay employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Pilot employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
MoonPay
Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
Pilot
Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
Platform ClassificationRegulatory and product category
Crypto On-Ramp & Off-Ramp Infrastructure Bookkeeping & Financial Organization for Businesses
Withdrawal LimitsDaily / weekly transfer and cash-out caps
MoonPay withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Pilot applies tiered withdrawal limits based on your KYC verification level and business activity.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
MoonPay supports the currencies and assets listed in its official documentation.
Check MoonPay official site for full currency list
Pilot supports the currencies and assets listed in its official documentation.
Check Pilot official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
MoonPay app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Pilot app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
MoonPay offers support through its help centre and official contact channels.
Check MoonPay help centre for current support options
Pilot offers support through its help centre and official contact channels.
Check Pilot help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
MoonPay KYC timelines depend on document quality and account type.
Verify current wait times in the MoonPay app
Pilot business verification may take longer — check the onboarding flow for current timelines.
Verify current wait times in the Pilot app
Overall VerdictWealthBlueprint independent recommendation
Pilot WINS with 4/5 stars vs 3/5.

Why: Pilot excels at Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information. It also has a simpler fee structure (Custom subscription pricing; terms of service updated May 2026; customers subscribing prior to May 1, 2026 have terms effective May 31, 2026).

✓ Choose Pilot if Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
➜ MoonPay is still solid for Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
Official WebsiteVisit platform to sign up or verify current fees
Visit MoonPay ↗ Visit Pilot ↗

Choose MoonPay If:

  • You need Beginners and DeFi users wanting the simplest fiat-to-crypto
  • You prefer 4.5% on credit/debit card purchases; 1%–
  • You value Card purchases near-instant; ACH bank tr
  • You want a regulated platform (Non-custodial — crypto goes directly to )

Choose Pilot If:

  • You need Businesses wanting dedicated bookkeeping services where Pilo
  • You prefer Custom subscription pricing; terms of se
  • You value Ongoing bookkeeping services throughout
WealthBlueprint Verdict Summary
MoonPay — Best For
Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
✓ Strong in its core category
Pilot — Best For
Businesses wanting dedicated bookkeeping services where Pilot maintains accounting books based on client-provided information
✓ Strong in its core category

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