Fidelity Go
Fidelity's Zero-Fee Robo-Advisor
Best For
Beginners and passive investors wanting a truly zero-cost robo-advisor
Core Fee
$0 advisory fee for balances under $25,000; 0.35%/year for $
Settlement
Automated daily monitoring and rebalancing; ACH deposits 1–3
Puzzle
Project Management & Collaboration Software — Limited Consumer Data
Best For
Teams wanting organized project management, task tracking, and collabo
Core Fee
Pricing varies; likely tiered based on team size and feature
Settlement
Real-time task updates; collaboration features; integrations
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
| Audit Criterion | Fidelity Go | Puzzle |
|---|---|---|
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars) |
||
| Cost Structure & Fees | ||
Transaction FeesPer-transfer costs, domestic & international |
$0 advisory fee for balances under $25,000; 0.35%/year for $25,000+; no fund expense ratios (invests in Fidelity Flex funds with 0% expense ratio) | Pricing varies; likely tiered based on team size and features; no public pricing immediately available |
FX / Conversion SpreadMarkup above mid-market exchange rate |
Fidelity Go charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app |
Puzzle charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app |
Account MaintenanceMonthly or annual account-keeping charges |
Fidelity Go applies account maintenance charges as described in its fee schedule. Pricing may vary by region.
Fees subject to change — verify before signing up |
Custom/tiered pricing — Puzzle's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up |
Card Issuance FeesVirtual and physical card creation costs |
Fidelity Go does not primarily offer physical cards — access is digital-first.
Check Fidelity Go app for current card fees |
Puzzle does not primarily offer physical cards — access is digital-first.
Check Puzzle app for current card fees |
| Settlement Speed & Reliability | ||
Domestic SettlementLocal bank transfer completion time |
Fidelity Go
Automated daily monitoring and rebalancing; ACH deposits 1–3
VS
Puzzle
Real-time task updates; collaboration features; integrations
Both platforms offer comparable settlement speeds.
|
|
Cross-Border SpeedInternational corridor settlement time |
Fidelity Go supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates |
Puzzle supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates |
Uptime / ReliabilityReported annual platform availability rate |
Fidelity Go publishes service status updates on its official status page for transparency.
Check Fidelity Go status page for incident history |
Puzzle publishes service status updates on its official status page for transparency.
Check Puzzle status page for incident history |
| Security & Regulatory Standing | ||
Regulatory LicensesGoverning bodies and jurisdictions |
FINRA/SIPC member (up to $500,000); Fidelity Investments backing with $12T+ AUM; SEC-registered; fiduciary standard; 256-bit encryption
✓ Licensed |
Standard SaaS security; user permissions and access controls; data encryption
✓ Licensed |
Deposit InsuranceGovernment-backed protection scheme |
Fidelity Go holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Fidelity Go |
Puzzle holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Puzzle |
2FA & AuthenticationMulti-factor security implementation |
Fidelity Go supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account |
Puzzle supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account |
Fraud DetectionAI/ML-powered transaction monitoring |
Fidelity Go employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring |
Puzzle employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring |
| Features, Limits & Access | ||
Ideal Use CasePrimary audience and core value proposition |
Fidelity Go
Beginners and passive investors wanting a truly zero-cost robo-advisor backed by Fidelity's institutional strength, automatic rebalancing, and coaching calls
Puzzle
Teams wanting organized project management, task tracking, and collaboration tools
|
|
Platform ClassificationRegulatory and product category |
Fidelity's Zero-Fee Robo-Advisor | Project Management & Collaboration Software — Limited Consumer Data |
Withdrawal LimitsDaily / weekly transfer and cash-out caps |
Fidelity Go withdrawal limits vary by account type and KYC level.
Log in to see your current limits |
Puzzle withdrawal limits vary by account type and KYC level.
Log in to see your current limits |
Supported CurrenciesFiat and digital asset coverage |
Fidelity Go supports the currencies and assets listed in its official documentation.
Check Fidelity Go official site for full currency list |
Puzzle supports the currencies and assets listed in its official documentation.
Check Puzzle official site for full currency list |
| User Experience & Support | ||
App Store RatingAggregate iOS + Android user satisfaction |
Fidelity Go app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store |
Puzzle app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store |
Customer SupportAvailable resolution pathways and SLA |
Fidelity Go offers support through its help centre and official contact channels.
Check Fidelity Go help centre for current support options |
Puzzle offers support through its help centre and official contact channels.
Check Puzzle help centre for current support options |
KYC Verification SpeedAccount activation timeline post-submission |
Fidelity Go KYC timelines depend on document quality and account type.
Verify current wait times in the Fidelity Go app |
Puzzle KYC timelines depend on document quality and account type.
Verify current wait times in the Puzzle app |
Overall VerdictWealthBlueprint independent recommendation |
Fidelity Go WINS with 5/5 stars vs 3/5.
Why: Fidelity Go excels at Beginners and passive investors wanting a truly zero-cost robo-advisor backed by Fidelity's institutional strength, automatic rebalancing, and coaching calls. ✓ Choose Fidelity Go if Beginners and passive investors wanting ➜ Puzzle is still solid for Teams wanting organized project manageme |
|
Official WebsiteVisit platform to sign up or verify current fees |
Visit Fidelity Go ↗ | Visit Puzzle ↗ |
WealthBlueprint Verdict Summary
Fidelity Go — Best For
Beginners and passive investors wanting a truly zero-cost robo-advisor backed by Fidelity's institutional strength, automatic rebalancing, and coaching calls
✓ Strong in its core category
Puzzle — Best For
Teams wanting organized project management, task tracking, and collaboration tools
✓ Strong in its core category
Not sure which is right for you?
Take our 2-minute financial literacy quiz to understand which platforms align with your income profile and goals.