Independent Audit Report
Divvy (Now BILL Spend & Expense)
VS
Puzzle

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
Divvy (Now BILL Spend & Expense)
Corporate Spend Management & Expense Platform
Best For Businesses wanting integrated corporate cards, expense tracking, and b
Core Fee Custom pricing; not publicly listed; part of BILL.com ecosys
Settlement Real-time expense tracking; instant card issuance; automated
Visit Divvy (Now BILL Spend & Expense) ↗
Puzzle
Project Management & Collaboration Software — Limited Consumer Data
Best For Teams wanting organized project management, task tracking, and collabo
Core Fee Pricing varies; likely tiered based on team size and feature
Settlement Real-time task updates; collaboration features; integrations
Visit Puzzle ↗
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Divvy (Now BILL Spend & Expense) Puzzle
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
4/5
Divvy (Now BILL Spend & Expense): rated on fees, features, safety & ease of use
3/5
Puzzle: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Custom pricing; not publicly listed; part of BILL.com ecosystem Pricing varies; likely tiered based on team size and features; no public pricing immediately available
FX / Conversion SpreadMarkup above mid-market exchange rate
Divvy (Now BILL Spend & Expense) charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Puzzle charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
Custom/tiered pricing — Divvy (Now BILL Spend & Expense)'s fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Custom/tiered pricing — Puzzle's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Divvy (Now BILL Spend & Expense) does not primarily offer physical cards — access is digital-first.
Check Divvy (Now BILL Spend & Expense) app for current card fees
Puzzle does not primarily offer physical cards — access is digital-first.
Check Puzzle app for current card fees
Domestic SettlementLocal bank transfer completion time
Divvy (Now BILL Spend & Expense)
Real-time expense tracking; instant card issuance; automated
VS
Puzzle
Real-time task updates; collaboration features; integrations
✓ Divvy (Now BILL Spend & Expense) is faster (instant vs Real-time task updates; collab)
Cross-Border SpeedInternational corridor settlement time
Divvy (Now BILL Spend & Expense) supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Puzzle supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Divvy (Now BILL Spend & Expense) publishes service status updates on its official status page for transparency.
Check Divvy (Now BILL Spend & Expense) status page for incident history
Puzzle publishes service status updates on its official status page for transparency.
Check Puzzle status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Now owned by BILL.com; DivvyPay, LLC affiliate; standard enterprise security; role-based access; SOC 2 compliant
✓ Licensed
Standard SaaS security; user permissions and access controls; data encryption
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
Divvy (Now BILL Spend & Expense) holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Divvy (Now BILL Spend & Expense)
Puzzle holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Puzzle
2FA & AuthenticationMulti-factor security implementation
Divvy (Now BILL Spend & Expense) supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Puzzle supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Divvy (Now BILL Spend & Expense) employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Puzzle employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Divvy (Now BILL Spend & Expense)
Businesses wanting integrated corporate cards, expense tracking, and budget controls with real-time reporting and rewards
Puzzle
Teams wanting organized project management, task tracking, and collaboration tools
Platform ClassificationRegulatory and product category
Corporate Spend Management & Expense Platform Project Management & Collaboration Software — Limited Consumer Data
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Divvy (Now BILL Spend & Expense) withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Puzzle withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Divvy (Now BILL Spend & Expense) supports the currencies and assets listed in its official documentation.
Check Divvy (Now BILL Spend & Expense) official site for full currency list
Puzzle supports the currencies and assets listed in its official documentation.
Check Puzzle official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Divvy (Now BILL Spend & Expense) app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Puzzle app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Divvy (Now BILL Spend & Expense) routes support through its official help channels. Priority queue access varies by plan.
Check Divvy (Now BILL Spend & Expense) help centre for current support options
Puzzle offers support through its help centre and official contact channels.
Check Puzzle help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Divvy (Now BILL Spend & Expense) KYC timelines depend on document quality and account type.
Verify current wait times in the Divvy (Now BILL Spend & Expense) app
Puzzle KYC timelines depend on document quality and account type.
Verify current wait times in the Puzzle app
Overall VerdictWealthBlueprint independent recommendation
Divvy (Now BILL Spend & Expense) WINS with 4/5 stars vs 3/5.

Why: Divvy (Now BILL Spend & Expense) excels at Businesses wanting integrated corporate cards, expense tracking, and budget controls with real-time reporting and rewards. It also has a simpler fee structure (Custom pricing; not publicly listed; part of BILL....).

✓ Choose Divvy (Now BILL Spend & Expense) if Businesses wanting integrated corporate
➜ Puzzle is still solid for Teams wanting organized project manageme
Official WebsiteVisit platform to sign up or verify current fees
Visit Divvy (Now BILL Spend & Expense) ↗ Visit Puzzle ↗
WealthBlueprint Verdict Summary
Divvy (Now BILL Spend & Expense) — Best For
Businesses wanting integrated corporate cards, expense tracking, and budget controls with real-time reporting and rewards
✓ Strong in its core category
Puzzle — Best For
Teams wanting organized project management, task tracking, and collaboration tools
✓ Strong in its core category

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