Independent Audit Report
Cleo
VS
Step

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
TL;DR
Step wins with 4/5 stars — best for Teens aged 13–18 and young adults wanting a free secured Visa card that builds a. ⬇ Scroll for full 20-point audit
Best For
Cleo vs Step
Budget-conscious Gen Z and millennial users wanting an AI ch... vs Teens aged 13–18 and young adults wanting a free secured Vis...
Fee Structure
Cleo vs Step
Free tier available; Cleo Plus $5.99/month (cash advances up... vs Completely free — no monthly, overdraft, minimum balance, or...
Rating
Cleo vs Step
3/5 ★ vs 4/5 ★
Cleo
AI-Powered Budgeting & Cash Advance App
Best For Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
Core Fee Free tier available; Cleo Plus $5.99/month (cash advances up to $250, credit insights); Cleo Builder $14.99/month (up to $500 advance with $750/month direct deposit); express delivery fee $3.99–$14.99
Settlement ExtraCash advances approved in minutes; standard delivery free to Cleo account; express delivery to external debit card same day with fee; paycheck access up to 10 days early
Visit Cleo ↗
Step
Teen & Young Adult Banking & Credit-Building App
Best For Teens aged 13–18 and young adults wanting a free secured Visa card that builds a real credit score, earns cash back, and teaches financial literacy with parental oversight — acquired by MrBeast in February 2026
Core Fee Completely free — no monthly, overdraft, minimum balance, or transaction fees; Step Black premium tier $4.99/month (or free with $500/month direct deposit); 1% cash back on all purchases
Settlement Instant virtual card on signup; physical card in 7–10 days; works with Apple Pay and Google Pay immediately; direct deposit up to 2 days early; 7M+ users; 3% APY on savings (Step Black)
Visit Step ↗
What This Audit Doesn't Cover: Real-time currency fluctuations, promotional offers, region-specific pricing, or temporary fee waivers. Always verify current rates, fees, and features directly with Cleo and Step before making any financial decision.
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Cleo Step
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
Cleo: rated on fees, features, safety & ease of use
4/5
Step: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Free tier available; Cleo Plus $5.99/month (cash advances up to $250, credit insights); Cleo Builder $14.99/month (up to $500 advance with $750/month direct deposit); express delivery fee $3.99–$14.99 Completely free — no monthly, overdraft, minimum balance, or transaction fees; Step Black premium tier $4.99/month (or free with $500/month direct deposit); 1% cash back on all purchases
FX / Conversion SpreadMarkup above mid-market exchange rate
Cleo charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Step charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
No monthly fees — Cleo does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
No monthly fees — Step does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Cleo does not primarily offer physical cards — access is digital-first.
Check Cleo app for current card fees
Step offers virtual cards. Card issuance is typically included at no extra cost.
Check Step app for current card fees
Domestic SettlementLocal bank transfer completion time
Cleo
ExtraCash advances approved in minutes; standard delivery fr
VS
Step
Instant virtual card on signup; physical card in 7–10 days;
✓ Step is faster (instant vs ExtraCash advances approved in)
Cross-Border SpeedInternational corridor settlement time
Cleo supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Step supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Cleo publishes service status updates on its official status page for transparency.
Check Cleo status page for incident history
Step publishes service status updates on its official status page for transparency.
Check Step status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Banking via Thread Bank, Member FDIC; Cleo Card issued by WebBank, Member FDIC; Plaid for bank connections (PCI DSS compliant); 256-bit encryption; March 2025 FTC settlement resolved fee disclosure claims
✓ Licensed
Banking via Evolve Bank & Trust, Member FDIC (insured up to $250,000; up to $1M for Step Black); Visa Zero Liability fraud protection; parental account monitoring and freeze controls; 256-bit encryption
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
FDIC insured — your funds are protected up to applicable limits.
Verify current coverage directly with Cleo
FDIC insured — your funds are protected up to applicable limits.
Verify current coverage directly with Step
2FA & AuthenticationMulti-factor security implementation
Cleo supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Step offers multi-factor authentication. Enable 2FA in account security settings. Biometric and PIN options vary by device.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Cleo employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Step monitors transactions for anomalies in real time. You can freeze your card instantly from the app.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Cleo
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
Step
Teens aged 13–18 and young adults wanting a free secured Visa card that builds a real credit score, earns cash back, and teaches financial literacy with parental oversight — acquired by MrBeast in February 2026
Platform ClassificationRegulatory and product category
AI-Powered Budgeting & Cash Advance App Teen & Young Adult Banking & Credit-Building App
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Cleo withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Step applies daily and monthly withdrawal limits based on your account verification tier.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Cleo supports the currencies and assets listed in its official documentation.
Check Cleo official site for full currency list
Step supports the currencies and assets listed in its official documentation.
Check Step official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Cleo app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Step is available on both iOS and Android. Rating varies by region.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Cleo offers support through its help centre and official contact channels.
Check Cleo help centre for current support options
Step offers in-app support and email. Response times may vary by account tier.
Check Step help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Cleo KYC timelines depend on document quality and account type.
Verify current wait times in the Cleo app
Step typically verifies personal accounts within minutes to 24 hours with a valid ID.
Verify current wait times in the Step app
Overall VerdictWealthBlueprint independent recommendation
Step WINS with 4/5 stars vs 3/5.

Why: Step excels at Teens aged 13–18 and young adults wanting a free secured Visa card that builds a real credit score, earns cash back, and teaches financial literacy with parental oversight — acquired by MrBeast in February 2026. It also has a simpler fee structure (Completely free — no monthly, overdraft, minimum balance, or transaction fees; Step Black premium tier $4.99/month (or free with $500/month direct deposit); 1% cash back on all purchases).

✓ Choose Step if Teens aged 13–18 and young adults wanting a free secured Visa card that builds a real credit score, earns cash back, and teaches financial literacy with parental oversight — acquired by MrBeast in February 2026
➜ Cleo is still solid for Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
Official WebsiteVisit platform to sign up or verify current fees
Visit Cleo ↗ Visit Step ↗

Choose Cleo If:

  • You need Budget-conscious Gen Z and millennial users wanting an AI ch
  • You prefer Free tier available; Cleo Plus $5.99/mon
  • You value ExtraCash advances approved in minutes;

Choose Step If:

  • You need Teens aged 13–18 and young adults wanting a free secured Vis
  • You prefer Completely free — no monthly, overdraft,
  • You value Instant virtual card on signup; physical
WealthBlueprint Verdict Summary
Cleo — Best For
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
✓ Strong in its core category
Step — Best For
Teens aged 13–18 and young adults wanting a free secured Visa card that builds a real credit score, earns cash back, and teaches financial literacy with parental oversight — acquired by MrBeast in February 2026
✓ Strong in its core category

Not sure which is right for you?

Take our 2-minute financial literacy quiz to understand which platforms align with your income profile and goals.

From the WealthBlueprint Library

Knowledge is the best investment — start here:

📖 The Complete S&P 500 Guide 📖 How to Get a Credit Limit Increase
More Comparisons Worth Reading

If Step caught your eye, these matchups are a natural next step.

🔍 Karat vs Robinhood: Independent Audit 🔍 Karat vs Masterworks: Independent Audit