Independent Audit Report
Cleo
VS
Root Insurance

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
Cleo
AI-Powered Budgeting & Cash Advance App
Best For Budget-conscious Gen Z and millennial users wanting an AI chatbot that
Core Fee Free tier available; Cleo Plus $5.99/month (cash advances up
Settlement ExtraCash advances approved in minutes; standard delivery fr
Visit Cleo ↗
Root Insurance
Usage-Based Auto Insurance
Best For Drivers wanting auto insurance rates based on actual driving habits ra
Core Fee Custom pricing based on driving behavior; no fixed public pr
Settlement Instant quotes via mobile app; real-time driving behavior tr
Visit Root Insurance ↗
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Cleo Root Insurance
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
Cleo: rated on fees, features, safety & ease of use
4/5
Root Insurance: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Free tier available; Cleo Plus $5.99/month (cash advances up to $250, credit insights); Cleo Builder $14.99/month (up to $500 advance with $750/month direct deposit); express delivery fee $3.99–$14.99 Custom pricing based on driving behavior; no fixed public pricing available
FX / Conversion SpreadMarkup above mid-market exchange rate
Cleo charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Root Insurance charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
No monthly fees — Cleo does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Custom/tiered pricing — Root Insurance's fee structure depends on your account tier or usage volume.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Cleo does not primarily offer physical cards — access is digital-first.
Check Cleo app for current card fees
Root Insurance does not primarily offer physical cards — access is digital-first.
Check Root Insurance app for current card fees
Domestic SettlementLocal bank transfer completion time
Cleo
ExtraCash advances approved in minutes; standard delivery fr
VS
Root Insurance
Instant quotes via mobile app; real-time driving behavior tr
✓ Root Insurance is faster (instant vs ExtraCash advances approved in)
Cross-Border SpeedInternational corridor settlement time
Cleo supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Root Insurance supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Cleo publishes service status updates on its official status page for transparency.
Check Cleo status page for incident history
Root Insurance publishes service status updates on its official status page for transparency.
Check Root Insurance status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Banking via Thread Bank, Member FDIC; Cleo Card issued by WebBank, Member FDIC; Plaid for bank connections (PCI DSS compliant); 256-bit encryption; March 2025 FTC settlement resolved fee disclosure claims
✓ Licensed
Standard auto insurance regulatory oversight; mobile app with driving data collection; claims support available
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
FDIC insured — your funds are protected up to applicable limits.
Verify current coverage directly with Cleo
Root Insurance holds funds with regulated partner banks. Deposit insurance coverage may apply.
Verify current coverage directly with Root Insurance
2FA & AuthenticationMulti-factor security implementation
Cleo supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Root Insurance supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Cleo employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Root Insurance employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Cleo
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
Root Insurance
Drivers wanting auto insurance rates based on actual driving habits rather than traditional factors
Platform ClassificationRegulatory and product category
AI-Powered Budgeting & Cash Advance App Usage-Based Auto Insurance
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Cleo withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Root Insurance withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Cleo supports the currencies and assets listed in its official documentation.
Check Cleo official site for full currency list
Root Insurance supports the currencies and assets listed in its official documentation.
Check Root Insurance official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Cleo app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Root Insurance app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Cleo offers support through its help centre and official contact channels.
Check Cleo help centre for current support options
Root Insurance offers support through its help centre and official contact channels.
Check Root Insurance help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Cleo KYC timelines depend on document quality and account type.
Verify current wait times in the Cleo app
Root Insurance KYC timelines depend on document quality and account type.
Verify current wait times in the Root Insurance app
Overall VerdictWealthBlueprint independent recommendation
Root Insurance WINS with 4/5 stars vs 3/5.

Why: Root Insurance excels at Drivers wanting auto insurance rates based on actual driving habits rather than traditional factors. It also has a simpler fee structure (Custom pricing based on driving behavior; no fixed...).

✓ Choose Root Insurance if Drivers wanting auto insurance rates bas
➜ Cleo is still solid for Budget-conscious Gen Z and millennial us
Official WebsiteVisit platform to sign up or verify current fees
Visit Cleo ↗ Visit Root Insurance ↗
WealthBlueprint Verdict Summary
Cleo — Best For
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
✓ Strong in its core category
Root Insurance — Best For
Drivers wanting auto insurance rates based on actual driving habits rather than traditional factors
✓ Strong in its core category

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