Independent Audit Report
Cleo
VS
MoonPay

A comprehensive 20-point independent audit covering fees, FX rates, settlement architecture, regulatory standing, customer protection, and real-world performance benchmarks.

20 Audit Criteria Independent Analysis Current Verified Data Live Benchmarks
Cleo
AI-Powered Budgeting & Cash Advance App
Best For Budget-conscious Gen Z and millennial users wanting an AI chatbot that
Core Fee Free tier available; Cleo Plus $5.99/month (cash advances up
Settlement ExtraCash advances approved in minutes; standard delivery fr
Visit Cleo ↗
MoonPay
Crypto On-Ramp & Off-Ramp Infrastructure
Best For Beginners and DeFi users wanting the simplest fiat-to-crypto experienc
Core Fee 4.5% on credit/debit card purchases; 1%–2% on ACH bank trans
Settlement Card purchases near-instant; ACH bank transfers 1–5 business
Visit MoonPay ↗
Full 20-Point Audit Matrix
Verified current data across all key decision criteria
20 Criteria Compared
Audit Criterion Cleo MoonPay
WealthBlueprint RatingOverall score vs. all reviewed platforms (out of 5 stars)
3/5
Cleo: rated on fees, features, safety & ease of use
3/5
MoonPay: rated on fees, features, safety & ease of use
Transaction FeesPer-transfer costs, domestic & international
Free tier available; Cleo Plus $5.99/month (cash advances up to $250, credit insights); Cleo Builder $14.99/month (up to $500 advance with $750/month direct deposit); express delivery fee $3.99–$14.99 4.5% on credit/debit card purchases; 1%–2% on ACH bank transfers; network gas fees apply separately; MoonPay Balance allows fee-free trades funded by free bank transfers
FX / Conversion SpreadMarkup above mid-market exchange rate
Cleo charges a conversion fee based on the currency pair and transfer amount. Always verify the all-in rate before sending.
Always check the live rate in the app
Free transfers but FX conversion fees may apply depending on the corridor.
Always check the live rate in the app
Account MaintenanceMonthly or annual account-keeping charges
No monthly fees — Cleo does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
No monthly fees — MoonPay does not charge recurring maintenance fees.
Fees subject to change — verify before signing up
Card Issuance FeesVirtual and physical card creation costs
Cleo does not primarily offer physical cards — access is digital-first.
Check Cleo app for current card fees
MoonPay does not primarily offer physical cards — access is digital-first.
Check MoonPay app for current card fees
Domestic SettlementLocal bank transfer completion time
Cleo
ExtraCash advances approved in minutes; standard delivery fr
VS
MoonPay
Card purchases near-instant; ACH bank transfers 1–5 business
✓ MoonPay is faster (instant vs ExtraCash advances approved in)
Cross-Border SpeedInternational corridor settlement time
Cleo supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
MoonPay supports cross-border transfers via its payment rails. Actual delivery depends on the receiving bank and any compliance holds.
Check the app for live estimates
Uptime / ReliabilityReported annual platform availability rate
Cleo publishes service status updates on its official status page for transparency.
Check Cleo status page for incident history
MoonPay is a regulated platform — it maintains high availability standards as part of its regulatory obligations.
Check MoonPay status page for incident history
Regulatory LicensesGoverning bodies and jurisdictions
Banking via Thread Bank, Member FDIC; Cleo Card issued by WebBank, Member FDIC; Plaid for bank connections (PCI DSS compliant); 256-bit encryption; March 2025 FTC settlement resolved fee disclosure claims
✓ Licensed
Non-custodial — crypto goes directly to user wallet; KYC/AML compliant; regulated in multiple jurisdictions including FCA (UK) and FinCEN (US); partner paywall removed April 2026
✓ Licensed
Deposit InsuranceGovernment-backed protection scheme
FDIC insured — your funds are protected up to applicable limits.
Verify current coverage directly with Cleo
FCA regulated — funds are safeguarded under UK e-money regulations.
Verify current coverage directly with MoonPay
2FA & AuthenticationMulti-factor security implementation
Cleo supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
MoonPay supports 2FA via authenticator app or SMS. Check security settings for available methods.
Enable 2FA immediately after opening your account
Fraud DetectionAI/ML-powered transaction monitoring
Cleo employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
MoonPay employs automated transaction monitoring. Suspicious activity triggers alerts and temporary holds.
✓ Real-time monitoring
Ideal Use CasePrimary audience and core value proposition
Cleo
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
MoonPay
Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
Platform ClassificationRegulatory and product category
AI-Powered Budgeting & Cash Advance App Crypto On-Ramp & Off-Ramp Infrastructure
Withdrawal LimitsDaily / weekly transfer and cash-out caps
Cleo withdrawal limits vary by account type and KYC level.
Log in to see your current limits
MoonPay withdrawal limits vary by account type and KYC level.
Log in to see your current limits
Supported CurrenciesFiat and digital asset coverage
Cleo supports the currencies and assets listed in its official documentation.
Check Cleo official site for full currency list
MoonPay supports the currencies and assets listed in its official documentation.
Check MoonPay official site for full currency list
App Store RatingAggregate iOS + Android user satisfaction
Cleo app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
MoonPay app ratings reflect recent user sentiment — check the App Store/Google Play for current scores.
Verify live ratings on the App Store
Customer SupportAvailable resolution pathways and SLA
Cleo offers support through its help centre and official contact channels.
Check Cleo help centre for current support options
MoonPay offers support through its help centre and official contact channels.
Check MoonPay help centre for current support options
KYC Verification SpeedAccount activation timeline post-submission
Cleo KYC timelines depend on document quality and account type.
Verify current wait times in the Cleo app
MoonPay KYC timelines depend on document quality and account type.
Verify current wait times in the MoonPay app
Overall VerdictWealthBlueprint independent recommendation
IT'S A TIE — both score 3/5 stars.

Choose Cleo if you need: Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check.
Choose MoonPay if you need: Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet.

➜ Your choice depends on your specific needs
Official WebsiteVisit platform to sign up or verify current fees
Visit Cleo ↗ Visit MoonPay ↗
WealthBlueprint Verdict Summary
Cleo — Best For
Budget-conscious Gen Z and millennial users wanting an AI chatbot that roasts their spending, automates savings, and provides small cash advances with no credit check
✓ Strong in its core category
MoonPay — Best For
Beginners and DeFi users wanting the simplest fiat-to-crypto experience with 170+ coins, Apple Pay, PayPal, and Venmo support — non-custodial delivery to your own wallet
✓ Strong in its core category

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